Meeting without travelling

Hosted VoIP provides you with advanced conferencing capabilities without the need to deploy conferencing hardware.


On-demand or ad hoc Conferencing

Use the conference button on an IP phone and add another party from the web portal while in an existing call. The conference is established automatically without putting the current call on hold. (details below).

Meet-Me Conferencing

Meet-Me Conferencing provides the ability to reserve conference bridge ports for a conference call to be held at a schedule date and time. (details below).

PPM Call Control Functionality

The PPM Call Control window provides information about the line on the user’s phone and calls in progress as well as providing basic call control functionality.

Line Information - This line of text displays the 10-digit number line currently is use under the time and date. It also has the Help link.

Call Progress Display - When making or handling a call, this display shows progress messages related to the call.

Dial Keypad - A standard telephone dial that can be used for dialling telephone number by clicking on the keypad buttons

Call Control Buttons - These buttons allow you to perform call control functions from the PPM including hanging up a call (Release), placing a call on Hold or Park or sending the call to another user (Transfer). You can also activate and deactivate the Do Not Disturb (Dnd) feature.

Also provided is a text box that you can use for typing in telephone numbers for transfers.

Speed Dials List - If you have speed dial numbers on your telephone, they will appear in the Speed Dials area and can by used by clicking on them.

Conferencing

The following call control functionality is available:

  • Making a call
  • Transferring a call
  • Hanging up a call
  • Putting a call on Hold
  • Parking a call
  • Picking up a parked call
  • Picking up a Multi-line parked call
  • Using Do Not Disturb
  • Using Speed Dials
  • Picking up a parked call
  • Picking up a Multi-line parked call
  • Using Do Not Disturb
  • Using Speed Dials

On-demand or ad hoc Conferencing

Voicenet Solutions platform provides support for On-Demand Conferencing via the conference button on an IP phone, by using flash hook on an analogue phone, or by clicking on entries in the PPM GUI (graphical user interface).

On the WebPortal a user can, while in an existing call, add another party with one-click selection from the directory or by entering the other party’s phone number. The conference is established automatically without putting the current call on hold and pressing the Conference button.


DMSL, The business telecoms experts

If you would like to know more contact us on 0844 561 6653 or click here and we will contact you