Broadband Voice

VoIP for faster response times and extra calling
features at minimal cost

VoIP (Voice Over Internet Protocol) is a great way to make and receive business calls over your BT Business Broadband connection using either a normal telephone or feature rich IP phone. Only a small amount of your broadband bandwidth is used for VoIP but you’ll get:

  • A standard Geographical number
  • 500 free UK minutes as standard every month ~
  • Free calls to other users of our business VoIP service*
  • Optional fully configured IP phone
  • Price certainty with our optional Unlimited* Calling package, covering: local & national UK calls, Fixed to Mobile and International Direct Dialed (IDD) all just an additional £12.50 per month
  • OR great capped rate calling if you choose not to take the calling package for example:
  • International call caps from 10p an hour 1
  • UK mobile calls capped at 20p an hour 2
  • 5p for 60 minute local & national calls3
BroadBandVoice

Why not combine with our BT Business One Plan calling package for even more value?

When you make a VoIP call, your voice is transmitted across the internet just like any business file or email. Use your VoIP line in the same way as standard phone lines for great quality and value for money calls.

Using business VoIP is easy

Most standard phones will work with BT Business Broadband Voice, however why not get the benefit of our feature rich, fully configured Falcon IP phone? - You just plug it into your router and off you go. Unlike similar services from other VoIP providers, you

won’t have to buy credit upfront to make these calls, with 500 free UK minutes coming as standard every month. We’ll just send you a bill for any chargeable calls you’ve made or for the unlimited calling package should you choose to take it.

You can subscribe to either one or two Business Broadband Voice lines, each with your local geographic area number as standard. However, for a small monthly fee you could also allocate a different geographic area code to your VoIP line.

For added peace of mind why not choose our BT Managed install option and our engineer will set up and configure the service at your premises for you?

Product/service Monthly subscription
(exc VAT) 1 year 		Monthly subscription
(exc VAT) 2 year
Broadband Voice with UK Calls (1st or 2nd line) £8.50
(500 inclusive mins) 		£6.50
(500 inclusive mins)
Unlimited* Calling package ( UK Inland, Fixed to Mobile & IDD Call Package for Broadband Voice *) Add £12.50
(No minimum contract term)
(Fair Use Policy exists**)
Broadband Voice with UK calls and inclusive Falcon IP Phone Not available on
1 year contract 		£9.00
( 500 inclusive mins and 1 Falcon IP phone

~ includes 500 anytime UK minutes to 01, 02, 03, g21, 0845, 0870 destinations.
* includes calls to 01, 02, 03, g21, 0845, 0870, fm1 - fm13, includes all IDD destinations except exclusions outlined in PLE.
* Unlimited* subject to BT’s Fair Use Policy - Customers are entitled to 5000 minutes in any combination of inland and IDD calls and 300 f2m minutes. If a customer breaches either of these rules (or both at the same time) they will be charged for additional calls at OP rates. NB: if they breach 300 f2m but have only used 1000 inland and IDD minutes in total we would charge for the f2m but the inland/IDD would still come out of the Unlimited bundle until 5000 was reached. Likewise, if they breach 5000 inland and IDD minutes but have not yet reached 300 f2m we would charge for additional inland and IDD calls that month but the f2m would still come out of the bundle until 300 was reached.
1. A set up fee of 3p or 9p applies to international calls, plus pence per minute charging until cap is reached on calls of up to an hour. See ‘Calling plans and rates’ page for full rates.
2. Applies to calls to number ranges owned by the four main operators only. Certain mobile numbers (e.g. original 3G number) excluded. Pence per minute rates apply once the total number of capped calls from any one line to a single number exceeds an average of 4 hours per day in any calendar month. You will not be able to call non-BT Directory enquiries, Operator calls. Pence per minute rates apply after 60 minutes.
3. Applies to calls over the internet of up to an hour to numbers beginning 01 and 02, excluding the Channel Islands and dial-up internet services. After one hour, calls will be charged at 2.6p per minute (ex VAT).
** Fair Use Policy - Customers are entitled to 5000 minutes in any combination of inland and IDD calls and 300 f2m minutes. If a customer breaches either of these rules (or both at the same time) they will be charged for additional calls at OP rates. NB: if they breach 300 f2m but have only used 1000 inland and IDD minutes in total we would charge for the f2m but the inland/IDD would still come out of the Unlimited bundle until 5000 was reached. Likewise, if they breach 5000 inland and IDD minutes but have not yet reached 300 f2m we would charge for additional inland and IDD calls that month but the f2m would still come out of the bundle until 300 was reached.

DMSL, The business telecoms experts

If you would like to know more contact us on 0844 561 6653 or click here and we will contact you