Why the future of voice is in the cloud

All phone systems in the future will be cloud-based – the new generation of decision-makers won’t accept anything else – nor will they be prepared to fix the inevitable problems that would arise with on-premises systems   Cloud-based systems have now become just another way of delivering IT services. Increasingly, they are the preferred way… Read more »

Spoilt for choice

Can businesses now expect to get all their IT and telecoms services from a single hosting provider? Or is it still better to shop around for the best specialist supplier of all kinds of services?   It used to be the case that IT and telecoms services were always purchased separately from different specialist providers…. Read more »

Silver linings on every cloud

Whatever eventually happens with respect to Britain’s exit from the EU, the prospects for VoIP resellers look bright   Just about everyone in the UK (except perhaps the politicians) is now well and truly bored with Brexit issue. Businesses have been calling for clarity on the matter, but even as the original March 2019 exit… Read more »

Why should you care about VoIP?

For most business owners, it’s not the technology itself, but what it can do that matters, so why should SMBs think about switching to VoIP? We try to answer some of the most challenging questions small businesses might have about hosted voice services   Most business users don’t really care about VoIP technology, they just… Read more »

Why switching to VoIP can make sense for sole traders

For the smallest of businesses, hosted VoIP services may not seem to have an immediate or compelling appeal – but there are plenty of good reasons why it makes sense for them to switch to digital voice   If you are a sole trader and have at some time considered the merits of a VoIP… Read more »

Picking up the pace

Ultrafast internet speeds are going to be essential for British businesses to compete on the world stage – and the rest of the UK can perhaps learn something from one of its dependencies   A recent report on the BBC technology website highlighted how businesses and the community in Jersey are benefiting from ultrafast Internet… Read more »

Making it easier to walk the tightrope

For resellers making the switch from a model based on capital income to one that relies on regular subscriptions, selling VoIP alongside cloud services makes perfect sense For most B2B resellers, hosted VoIP is never going to be the main income generator. It can, however, make a significant contribution and should – like other subscription-based… Read more »

Getting under the skin of a VoIP reseller

  There is more to being a trusted advisor on hosted voice services for business than first meets the eye – and both buyers and resellers themselves need to be aware of that Early in Harper Lee’s famous novel, To Kill a Mockingbird, the character Atticus Finch says to his daughter, Scout (the narrator of… Read more »

The hidden gems of hosted VoIP

The main benefits of hosted VoIP for businesses have been documented many times, but there are also some hidden benefits that might not at first be apparent   You won’t have to go too far to find out about the main benefits of hosted VoIP services for business.  In summary they are: Flexibility & mobility… Read more »

A Different Voice – Changing VoIP Providers

Changing VoIP providers – what you need to know If you have decided to change your business VoIP provider, there are a few things you need to know, or at least understand and keep in mind if you want to be sure the process runs smoothly. Leave with dignity It is always easier to get… Read more »

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