Calls & Lines

We have both the tools and products to give you the control and flexibility you need to add new services, analyse calls and also to monitor your expenditure through online access to your account and billing information.


The business calls & lines difference

  • Only Tier 1 carriers with business-class call quality
  • Save money without changing numbers or lines
  • Free intra-company calls
  • Transfer services without new hardware
  • One simple bill each month
  • Tools to help you analyse billing data
  • Call-barring options
  • Fault resolution options available – 4 or 24hrs
  • One contact for all your telecoms needs

  • Vonage
  • ISDN
  • Fax to Email
  • Call Handling

The professional call solution that saves you money

If you run a business, putting across a professional impression is key. Look the business with a dedicated business landline with no hefty set-up fees or long contracts. Plus, when out and about turn your mobile into a pocket landline with the Vonage Extensions® app and never miss a call.

  • Save 30% with Vonage*
  • Look professional – with a fixed landline number rather than a mobile
  • Answer business calls anywhere – calls to your Vonage business landline ring on your office phone and mobile at no extra charge

Choose your ideal Vonage Business Phone Line plan




Premium Unlimited

For everyday calling Low cost mobile and choice of number No surprise billing
Monthly cost




Calling Minutes Unlimited UK landline calling Unlimited UK landline calling Unlimited UK landline and mobile calling
UK Mobile Calls 5p/min 2.5p/min Inclusive
International Calls Low cost per minute rates Unlimited calls to US, Canada, China, Hong Kong, Singapore plus Ireland landlines Unlimited calls to US, Canada, China, Hong Kong, Singapore plus Ireland landlines
Phone Number 03 UK number provided or keep your current number Choice of 01, 02, 03 number or keep your current number Choice of 01, 02, 03 number or keep your current number
Key Features Vonage Extensions smartphone app, Visual Voicemail,
Call Waiting, Caller Display, 3-way calling
Activation Fee inc. Vonage Box £8.33 Free Free
World Option For £3.33 make unlimited calls to 68 countries
plus 400 minutes to India, Bangladesh and Nigeria

With ISDN2e or ISDN30/30e you can enjoy exceptional line quality and fast and error free data transfer.

ISDN gives you crystal-clear voice-call quality, fast transmission and all the possibilities of a digital telephone system. ISDN2e is ideal for offices with 2-8 users, ISDN30/30e is for larger businesses.


ISDN2 lines are used for voice and data communications and start from 2 channels (lines). You can add further connections (in pairs) up to 8 channels which increases the number of simultaneous connections and or available bandwidth. It also means as your business grows, your communications will grow with you.

ISDN30 allows you to connect between eight and thirty 64k channels (lines). These can all either be used separately, allowing multiple calls to be made and taken or combined to increase bandwidth. ISDN30 connections can also be used with a digital switch or phone systems to manage your calls more effectively.

What is Fax to E-mail?

Fax to Email provides small businesses with a confidential, efficient and green fax to email solution on either existing or ported Geographic (01, 02, 03) and Non Geographic Numbers (0844, 0871). Along with a choice of numbers and the ability to move costly existing fax machines to this service, you will also benefit from an online management portal, allowing complete management of fax numbers and email addresses, and the ability to archive received faxes in a secure environment. All of this is available at a single fixed monthly rate with no call charges!


  • No need to pay for hardware or phone lines
  • No need to pay for ongoing maintenance, toner and paper
  • A green fax solution – no paper waste, no ink related pollution, no power consumption
  • Instant establishment and delivery of faxes
  • Easily and securely archive and share information with colleagues online
  • Receive faxes off-site and through mobile email

A comprehensive portfolio of call handling products will transform the efficiency of your business.

Take control of your call management whether you have a one- line application or a complex interactive service.

Call Centre – puts you in control of your inbound telephony and enables you to build routing solutions.

Auto Attendant – lets you record a welcome introduction, divert calls, use hunt groups and set up call recording.

Features include:

  • Call Conferencing
  • Fax2email/Email2fax
  • Queue Manager
  • Call Recording
  • Follow Me number
  • Time of Day
  • Online Playback
  • SMS Broadcasting
  • Voice to Email

Intelligent numbering

Use intelligent numbers to attract customers and maximise the effectiveness of marketing campaigns.

Freephone, low-cost or national rate numbers help you manage inbound calls and measure effectiveness, plus provide a ‘national’ presence, numbers for life and seamless redirection.

0800 – Freephone number
0871 – Premium National
0845 – Local Rate number
090 – Premium Rate
0844/43 – Flat Rate number
020 – Geographical range

If you would like to know more call 0800 755 5000 or click here and we'll contact you