Hosted VoIP Telephony

The latest in enterprise phone technology combines voice & data to reduce rentals and save 40% on calls.

A choice of Hosted VoIP services

We offer a fully integrated managed telephone service, delivered using next-generation IP technology. It offers all the latest features, lower cost calls plus the added benefit of free calls between VoIP users.

Just a few of the many benefits of hosted VoIP to your business:

  • Lower call costs with centralised cost control and management
  • Network multiple offices and employees
  • Improve your team’s flexibility
  • Replace ageing PBX and do away with support contracts

Whether you’re a small, large or enterprise business, a hosted VoIP solution is for you.

Low cost calls

calls to the BT National and International network are at a lower cost with free calls to other VoIP users

Never miss a call

if a destination is unreachable, calls are automatically forwarded to a pre-configured alternative device


the VoIP network is location and system resilient Expandable – spread across multiple sites easily and efficiently, with inter-office extension number dialling as standard

Easy to use

VoIP services are “plug and go” with pre-configured phones shipped as standard

Keep existing numbers

all existing numbers can be ported

Become a VoIP reseller click here.

  • BT Cloud Voice
  • BT OnePhone
  • BT Cloud Phone
  • Gamma Horizon
  • Vonage

Upgrade your phone system and take advantage of these great offers

  1. 1. Free Polycom phones

The advanced Polycom VVX-411 with colour display is Free on 5 year contracts – you’ll get a free phone for every seat installed. On 3 year contracts you will get the phones for half price!

  1. 2. New Unlimited Calls Package

For just £7/month you can have peace of mind with unlimited landline and mobile calls. The package will be applied to all users.

  1. 3. Free Connection

Take advantage of our offers and save the connection charge – normally £100.

Feature-rich, cloud-based phone system with the flexibility to meet the demands of the modern business

For the company looking for all the features of a full blown on-premises system, but without the costs, maintenance, and location headaches of hosting it yourself, BT Cloud Voice is just the ticket.

As it’s cloud-based, your people can use all of the office features from wherever they can get on the internet, whether they’re in the office or not. Maintenance and upgrades are automatic, without the need for any costly and disruptive on-site visits.

  • A long-term flexible solution that adapts to your business needs
  • Manage business calls quickly and easily
  • Work better with colleagues
  • Save money on set-up, maintenance & calls
  • Have the reassurance that BT will support you and provide everything you need

BT Cloud Voice – User Feature Packs

There are three User Feature Packs to choose from, available on 12- to 60-month contracts. You can choose different packs for each BT Cloud Voice user, depending on which call management features they need. In the table below, we’ve highlighted the key features that are available with each User Feature Pack.


Basic Connect Collaborate
Online portal
Automatic call routing
Call forward
Call transfer
3-way calling
Call Director
Voicemail to email
Geographic numbers
Busy Lamp Field Optional Optional
UC Business Optional
UC Team
Hot desking Optional Optional
CRM Integrator Optional Optional
Receptionist Console Optional Optional
Call recording Optional Optional
Cost per month (from)




Cost per month including Unlimited Calls (from)




BT One Phone brings together your desk phones, mobile phones, and phone system into a single hosted service so all of your calls and voicemail go to just one mobile device.

There are two members of the BT One Phone family: BT One Phone Office and BT One Phone Professional.

BT One Phone Office replaces your office phone system with a Cloud-based one. A dedicated private mobile network, installed in your office, gives guaranteed mobile coverage and capacity – so you can use your mobiles without fear of losing signal, and with guaranteed call quality. And as you move away from the office, calls are transferred seamlessly to the BT Mobile network. Your people will have access to all the call management features they expect from their desk phones, through their mobiles.

BT One Phone Professional uses the BT One Phone Cloud-based phone system to give your mobile workers the same access to call management features that they rely on in the office, no matter where they are in the UK. (Does not replace your office phone system).

BT Cloud Phone is a plug’n’play phone system designed for the small business that wants all the features of a system without the fuss of running one.

It’s cloud-based so if you move premises you can always take your phone number with you, wherever you move to.

There’s no physical hardware to install, maintain, or upgrade. All upgrades are automatic and free. And making changes to the system and adding users is simple with the online portal.

You can use all of the features of the system wherever you can get an internet connection, so you can take your office out on the road with you.




Monthly cost per user + connection charge




Features include hunt groups, call logs, auto attendant, voicemail and fax, call queues, call recording, conferencing Connect has all the features of Basic plus: auto call recording, call monitoring, CRM integration and multi-level attendant Collaborate has all the features of Basic and Connect, plus: web and video meetings
Call minutes 500 UK minutes 500 UK minutes – or unlimited UK calls option 500 UK minutes – or unlimited UK calls option

BT Cloud Phone is the perfect VoIP system for small businesses with up to 9 users.

Included as standard:

  • Fully-hosted cloud system
  • Call management features
  • Audio conferencing
  • Free internal calls
  • Choice of regional phone numbers
  • Online portal
  • Mobile app – available for Android and iOS
  • Automatic call recording

Horizon is a fully-featured virtual business phone service hosted in the cloud

With Hosted VoIP there’s no need for expensive hardware, on-site maintenance or costly PSTN/ISDN rental. Using HD sound quality handsets or mobile apps, it has all the features of an advanced phone system but with the flexibility to allow working from home, on the move or at any site with an internet or 4G connection. With 2,000 mobile and 2,000 landline minutes per month, per seat, you’ll maximise your savings too.


Flexibility with phone numbers – you’re in control with an extensive range of call handling and management features via the web

Features you can easily control – if a destination is unreachable, calls are automatically forwarded to a pre-configured alternative device

‘One number anywhere’ – callers dial one number to reach your desk phone and mobile phone; ongoing calls can be moved without hanging up and a single voicemail box can be accessed from any device

An on-demand service with no hidden costs – you only pay for what you need on a simple per seat basis – as you are not buying a PBX there is no major hardware investment or financing

Lower call costs – IP telephony delivers free site-to-site calls (including international) and cheaper call rates



The Business Phone System that Delivers Results

Vonage Business Cloud goes beyond small business phone service. Our powerful features deliver value by giving you the right balance of flexibility and control, so you can work smarter, collaborate easier and take care of business on the go.

PLUS get FREE Polycom VVX-250 Phones with our exclusive offer for new 36 month contracts.

Work smarter – both in and out of the office

Move your comms to the cloud


Work from anywhere with Vonage apps


Phone number migration


Conferencing and collaboration

Choose the packages that suit your business

Tailor your phone system for each extension user, choose any combination of user packages to meet the individual needs of your team.




For everyday business callers Ideal for callers who are on the move For frequent callers who are on the move
Cost per user
(per month, 36 months contract)




Calling UK Landlines and Mobiles 10ppm to UK landlines and mobiles UNLIMITEDto UK landlines, 5ppm to UK mobiles UNLIMITED2 minutes to UK landlines and mobiles
International Calls Add International calls to 60 countries for just £5/pm per seat
Business grade call features, including: VoiceMail, Caller display, Call forwarding, Call transfer, call logs and much more
Hunt Groups 2 Hunt Groups are included with every system purchase
All incoming calls are delivered through a pre-determined route
Virtual Receptionist automated message greeting
Mobile and Desktop Apps (Android/iOS)
Amazon Chime Conferencing and collaboration
Salesforce integration and other cloud apps

If you would like to know more call 01708 756 555 or click here and we'll contact you