How do I transfer a call?

With Call Transfer you can keep your caller on hold while you call someone else, then open a 3-way call with all three of you or transfer your caller to the new person and duck out of the call yourself.

How you start this depends on the phone that you’re using: look for buttons or options called things like ‘park’, ‘hold’, ‘conference’, or ‘transfer’.

  1. Put your caller on hold.
  2. Dial the person who you want to transfer the caller to.
  3. When that person answers, press the appropriate button (again, it depends on the phone you’re using) so that all three of you are connected.
  4. Press the appropriate button to transfer the caller to the person you called.

You’re now free to take or make another call.